Housing Officer
Full-time role managing tenancies with a competitive salary, 25 days holiday, pension scheme, and professional growth. Ideal for those skilled in tenancy management and teamwork.
The Housing Officer – Trauma-Informed Tenancy & Safeguarding position offers a full-time, secure opportunity with a salary between £28,800 and £43,200 per year. No remote work is provided. Along with a fair wage, employees enjoy a holiday allowance of 25 days and an excellent pension scheme. The employer values a supportive work environment and seeks candidates with experience in tenancy management and strong interpersonal skills.
What Are the Day-to-Day Responsibilities?
In this role, your main task is managing tenancies in line with established procedures. Responsibilities include allocation of properties, handling voids, and ensuring tenants are supported throughout their agreements.
You will also promote community safety, create safe living environments, and encourage partnerships to support residents. Tenancy sustainment is a top priority, so building trustful relationships with tenants is essential.
Administrative duties involve maintaining records, managing compliance, and coordinating with team members. Good organisational skills and a proactive approach are necessary in the daily workflow.
Expect regular team collaboration and problem-solving discussions, contributing to the housing association’s wider goals. You’ll need to communicate clearly with contractors, partner agencies, and residents.
Ultimately, the role requires a balance of empathy, organisation, and compliance, ensuring both the community’s wellbeing and adherence to policies.
Key Pros of the Role
A significant advantage of this position is its community-focused mission. Helping individuals with trauma-sensitive tenancy support brings genuine fulfilment and real impact.
The benefits package stands out, with paid holidays and a generous pension scheme signalling strong employer care. Opportunities for career progression and professional training further enhance its appeal.
Potential Cons to Consider
There is no home office flexibility; all work is on-site. For those requiring hybrid or remote arrangements, this may not be a fit.
Handling sensitive situations and challenging tenancy issues may be emotionally taxing. This is best suited to resilient individuals who thrive under pressure and in people-facing roles.
Our Verdict
This job suits candidates who want to build their career while making a real community difference. The role is demanding but rewarding, with solid support and fair compensation. If you’re strong in tenancy management and value positive, team-driven work, this is a standout opening worth considering.