Housing Needs Officer
Support people at risk of homelessness, work part-time with flexible hours, and enjoy job security and extensive benefits in this professional council role.
The (EDP120) Housing Needs Officer (Job Share) offers a permanent, part-time contract, delivering a pro-rata salary between £30,518 and £32,061. The position provides job security, flexible working hours and a supportive environment. Applicants will work 18.5 hours a week and benefit from generous leave and a strong occupational pension scheme.
Role Overview and Day-to-Day Life
As a Housing Needs Officer, your main responsibility is to advise and assist individuals at risk of losing their homes. Each day involves contacting clients, offering support, and following up to deliver tailored homelessness prevention initiatives.
Duties include carrying out home visits, property inspections, and conducting interviews to understand clients’ unique circumstances. You will also need to keep detailed case notes and manage confidential information with professionalism and care.
Partnering with various agencies, including housing providers, mental health support, probation, and care services, will be a regular aspect of your role. Communication skills and adaptability are crucial for effective collaboration and delivering positive outcomes.
Appointments are often scheduled or can take place via telephone, making this ideal for those who value flexibility. The part-time nature also means excellent work-life balance and the opportunity for continuous professional development.
Major Pros of the Role
A big advantage of this position is the exceptional work-life balance enabled by part-time hours and flexible scheduling. The council environment further offers job security and a comprehensive staff benefits package.
Ongoing training, clear professional development opportunities, and being part of a team focused on genuine social impact are also substantial positives. The work is both rewarding and valued within the community.
Potential Cons to Consider
The highly people-focused nature of the role means that emotional resilience is occasionally required, especially when dealing with complex or distressing cases. Varied and sometimes unpredictable day-to-day challenges can add to work stress.
As with many public sector jobs, there may be administrative tasks and occasional bureaucracy to navigate, which can slow down client support processes.
Verdict
This Housing Needs Officer job is well-suited for those passionate about making a genuine difference while enjoying job stability, flexibility, and benefits. If you thrive in supportive environments and value impactful work, this role is a strong choice.