Customer Support Representative
Updated 2 months ago
| Salary | $20.40/hr |
|---|
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The pay rate is attractive for entry-level positions, especially in the healthcare sector. However, the onsite requirement and long training hours might deter some candidates.
About this role
The Call Center Representative at McKesson will manage inbound and outbound calls regarding prescriptions and customer inquiries, emphasizing communication and empathy.
What Customers Say
Employees generally appreciate the competitive pay and structured training but express concerns about the onsite requirement and rotating shifts.
Expert Review
This role at McKesson offers a competitive entry-level salary of $20.40 per hour, which is appealing in the healthcare sector. The three-month contract has a potential for permanent placement, which is a significant draw for job seekers.
The position requires strong communication skills and empathy, as representatives handle sensitive customer inquiries regarding prescriptions. Training is lasting up to six weeks, which prepares new hires for the fast-paced environment.
However, the onsite requirement may be a hurdle for those preferring remote work. the rotating Saturday shift adds an element of unpredictability to the weekly schedule, which could be a downside for some.
For those in the Cary area seeking stable employment in customer service, this position but it may not be suitable for individuals seeking immediate flexibility or remote work options.
