Customer Service Rep - Market Research
Updated 2 months ago
| Work Mode | Remote |
|---|---|
| Job Type | Part-Time |
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Concentrix offers a supportive work environment, making it part-time job seekers.
About this role
This part-time, remote role supports customers through calls and online interactions, resolving issues related to products or services.
What Customers Say
Workers appreciate the flexible schedule and supportive culture, though some find the demands of customer service challenging.
Expert Review
This remote position at Concentrix is tailored for those seeking a flexible part-time job in customer service. The company prides itself on its people-first culture, n attractive option for job seekers. that while the role allows for remote work, it may not provide a full-time income, for some.
In this role, you will handle inbound and outbound calls, addressing customer inquiries and resolving issues related to products or services. This requires strong multitasking skills and the ability to navigate computer systems efficiently. According to Concentrix's page, they value inclusivity and encourage military veterans to apply, reflecting their commitment to a diverse workforce.
While the benefits package is including medical, dental, and vision insurance, part-time employees should be aware that their hours and income might be limited. The company has been recognized for its workplace culture which can create a supportive environment, but some employees may find the customer service aspect challenging, especially when dealing with dissatisfied customers.
