Customer Service Engineer

Imris

This role involves managing service calls and customer issues via IMRIS ERP, with 60-70% overnight travel for on-site support.

Last checked on July 9, 2026. We may earn a commission when you click through.

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This role is ideal for individuals who thrive in dynamic environments and enjoy frequent travel. However, the high travel requirement may deter those looking for a more stable, home-based position.

✓ Opportunity for hands-on experience with clients ✓ Flexible work environment split between home and office ✓ Engaging role with direct impact on customer satisfaction
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Imris Columbus

Customer Service Engineer

Updated 1 month ago

Work Mode Remote

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This role is ideal for individuals who thrive in dynamic environments and enjoy frequent travel. However, the high travel requirement may deter those looking for a more stable, home-based position.

About this role

This role involves managing service calls and customer issues via IMRIS ERP, with 60-70% overnight travel for on-site support.

Expert Review

This role as a Remote Customer Service Engineer at Imris of remote work and field interaction. With 60-70% of the time spent traveling, candidates should be prepared for a dynamic schedule. The focus on the IMRIS ERP system allows for detailed management of service calls, which can enhance technical skills.

While the hybrid work model provides flexibility, the travel demands could pose challenges for those seeking consistency. It's essential to weigh the benefits of direct customer engagement against the potential strain of frequent travel. The position is designed for those who thrive in fast-paced environments and are eager to solve problems on-site.

For more details, interested candidates can visit the official job posting on Talent.com. This role is not recommended for individuals looking for a strictly office-based or remote position, as the travel component is significant and may affect personal commitments.

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