Insurance Customer Service Representative

Michael Holton - State Farm Agency

Join Michael Holton's State Farm Agency as an Insurance Customer Service Representative, assisting clients with service inquiries and policy support in a full-time office role.

Last checked on June 14, 2026. We may earn a commission when you click through.

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Overall, this position offers a solid entry point into the insurance industry with attractive benefits and a supportive environment.

✓ Competitive hourly wage ✓ Benefits including retirement plans ✓ Structured work environment
Michael Holton - State Farm Agency Portland

Insurance Customer Service Representative

Updated 27 days ago

Salary 20–25/hr
Job Type Full-Time

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Overall, this position offers a solid entry point into the insurance industry with attractive benefits and a supportive environment.

About this role

Join Michael Holton's State Farm Agency as an Insurance Customer Service Representative, assisting clients with service inquiries and policy support in a full-time office role.

What Customers Say

Employees appreciate the supportive team environment and benefits but note the fast-paced nature of the job.

Expert Review

This opportunity at Michael Holton’s State Farm Agency caters to those entering the insurance sector. The role of Insurance Customer Service Representative requires handling client inquiries regarding policies, billing, and claims. With a salary range between $20.00 and $25.00 per hour, it offers competitive compensation for entry-level positions.

Employees also benefit from 401(k) retirement plans and Paid Time Off (PTO), enhancing its appeal. Training and development opportunities are available, providing a pathway for career advancement within the agency. However, prospective applicants should note that this is an onsite role, which could deter those who prefer remote work.

The office environment is described as structured, yet it may pose challenges for those unaccustomed to a fast-paced setting. a Property & Casualty insurance license is required, which involves further commitment. Overall, this position is a strong starting point for those interested in a long-term career in insurance.

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