Cabin Baggage and Customer Service Officer

Qantas Group

Join Qantas Group as a Cabin Baggage and Customer Service Officer, supporting operations at Avalon Airport.

Last checked on June 25, 2026. We may earn a commission when you click through.

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✓ Work for a reputable airline. ✓ Exposure to the aviation industry. ✓ Dynamic work environment.
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Qantas Group Avalon

Cabin Baggage and Customer Service Officer

Updated 3 months ago

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This position at Qantas offers a solid entry point into the aviation industry, especially for those passionate about travel. However, the lack of salary transparency might deter some candidates.

About this role

Join Qantas Group as a Cabin Baggage and Customer Service Officer, supporting operations at Avalon Airport.

What Customers Say

Employee feedback highlights a supportive work environment but mentions concerns about salary transparency and high-pressure situations.

Expert Review

The role of Cabin Baggage and Customer Service Officer at Qantas Group is an appealing opportunity for those interested in aviation. Working at Avalon Airport, employees engage in vital customer interactions while managing baggage. The experience gained can be for future career opportunities.

Our editorial team found that while the job offers a chance to join a respected airline, the lack of salary information may raise concerns for potential applicants. It's essential to assess whether the experience gained aligns with your financial expectations.

the dynamic nature of airport operations means that employees must manage various challenges, from customer service inquiries to handling baggage effectively. Those who thrive under pressure will likely excel in this role. However, it's the potential stress involved, especially during busy travel seasons.

Overall, joining Qantas Group can provide a solid foundation for a career in aviation, but candidates should weigh the demands of the job against their personal career goals. For more information, visit their job listing here.

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