Aviation Call Center Agent

FlySafair

FlySafair is hiring a Call Center Agent in Johannesburg. The role involves excellent communication and customer service skills to assist with inquiries and issue resolution.

Last checked on June 24, 2026. We may earn a commission when you click through.

✓ Opportunity to work in the aviation industry ✓ Develop customer service skills ✓ Stable full-time employment

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FlySafair Soweto

Aviation Call Center Agent

Updated 3 months ago

Job Type	Full-Time

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The position offers a solid opportunity for those wanting to grow in the customer service field within the aviation sector. However, weekend shifts may not suit everyone.

About this role

FlySafair is hiring a Call Center Agent in Johannesburg. The role involves excellent communication and customer service skills to assist with inquiries and issue resolution.

About the Company

FlySafair is a South African low-cost airline, known for its commitment to service excellence in the aviation sector.

Key Highlights

✓ Full-time position with weekend shifts
✓ Minimum of 1-4 years call centre experience required
✓ Dynamic work environment in the aviation industry
✓ Punctuality and reliability are essential

Honest Take

This role is ideal for those with prior call centre experience and a passion for customer service, but it may require a flexible schedule.

Pros

✓ Opportunity to work in the aviation industry
✓ Develop customer service skills
✓ Stable full-time employment

Cons

✗ Requires weekend availability
✗ May involve high-pressure situations
✗ Entry-level position with limited advancement

Best For

Suitable for those who thrive in customer-facing roles and are comfortable working weekends.

Watch Out

Be prepared for a fast-paced environment and the need to manage multiple customer inquiries simultaneously.

Expert Review

This role at FlySafair is a great entry point into the aviation industry, particularly for those with a knack for customer service. The requirement for weekend shifts may deter some applicants, but the experience gained could be . The company is known for a supportive work culture, which can help new hires adapt quickly.

Flexibility and punctuality are highlighted as crucial traits for success in this position. Candidates should expect a busy environment, and the pressure to resolve inquiries efficiently can be significant. While the job offers stability, advancement opportunities may be limited at the entry level.

this role is perfect for those eager to gain experience in customer service while enjoying the unique atmosphere of the aviation sector. For more details, refer to FlySafair's official job listing.