Shift Leader - Customer Service Associate

Potbelly - Oswego DT

Join Potbelly as a Shift Leader, where you'll focus on delivering exceptional customer service and maintaining a lively restaurant atmosphere.

Last checked on June 24, 2026. We may earn a commission when you click through.

Advertisement

For those who enjoy a fast-paced restaurant atmosphere and working with people, this position at Potbelly could be a rewarding experience.

✓ Friendly work culture ✓ Opportunities for advancement ✓ Engaging work environment
This listing may have expired or is no longer available. Information shown may be outdated.
Potbelly - Oswego DT Oswego

Shift Leader - Customer Service Associate

Updated 1 month ago

Ready to apply?

You'll be redirected to the employer's site to complete your application.

Apply on employer site →

You'll be redirected to talent.com

For those who enjoy a fast-paced restaurant atmosphere and working with people, this position at Potbelly could be a rewarding experience.

About this role

Join Potbelly as a Shift Leader, where you'll focus on delivering exceptional customer service and maintaining a lively restaurant atmosphere.

What Customers Say

Employees appreciate the friendly culture but note the demanding pace and noise levels as potential challenges.

Expert Review

At Potbelly, the Shift Leader position merges leadership with a passion for customer service. Employees are encouraged to create a welcoming atmosphere, making it essential to possess strong interpersonal skills. The role demands a knack for problem-solving, which can be a rewarding challenge in a busy restaurant setting.

The company emphasizes teamwork, and staff members often report a sense of camaraderie, enhancing the workplace experience. However, potential applicants should be ready for the high noise levels typical in such environments, which can be distracting.

While the position may start at entry-level pay, Potbelly's commitment to employee growth means there are opportunities for advancement. This could be a strategic move for those looking to build a career in hospitality. To learn more, visit Potbelly's official page at https://www.talent.com/redirect?acquisition_sub_id=10101&bpid=33ddb254127c4fd79ac67d3ade6b9f68&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=621255950626593043&initiator=remote+customer+service+work+from+home&is_gl=0&l=Chicago&pc=16&pid=09e69d91be48&publisher=7c2b7e61c1&puid=3dea3deegddfgddefddb3deb3de78ddbaddgedda3dee3dea3deb3de73ded3deg3dec3ded3ee33de93ee23dea3ee33beb3bed3cec3ee33def7dd9fdd83def3de9bddb9ddg3decddde&rdr=&sdb=2&search_id=6d38993e688fbe665ab10e6e1a0e6c80&source=RubikTech&testid=sonicCPCFloorTolerance20&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.

You might also like

E
Express Employment Professionals Windsor

Food Sanitation/Production Operator

Join a local Windsor company as a Sanitation/Production Operator responsible for cleaning and sanitizing production equipment and facilities.

S
Shearer's Foods Massillon

Repack Team Member

Join Shearer's Foods as a Repack Team Member, focusing on food safety and quality while operating packaging equipment for snack foods.

M
MetroHealth Cleveland

Student Dining Service Aide

Support the Dining and Nutrition Services Department by delivering meals and assisting with patient meal service at MetroHealth Medical Center.

P
Pilot Flying J Burbank

Wendy's Team Member

Join Wendy's as a team member to ensure high-quality food preparation and maintain a clean, safe environment.

C
Cooper's Hawk Winery & Restaurants Seven Hills

Busser

Join Cooper's Hawk as a Busser/Food Runner, ensuring a clean, energetic environment while delivering exceptional hospitality and teamwork.

C
Cleveland Clinic Cleveland

Food Service Worker

As a Food Service Worker at Cleveland Clinic, you'll ensure a safe and nutritious dining experience for patients, contributing to their healing environment.