Shift Leader - Customer Service Associate

Potbelly - Oswego DT

Join Potbelly as a Shift Leader, where you'll focus on delivering exceptional customer service and maintaining a lively restaurant atmosphere.

Last checked on June 24, 2026. We may earn a commission when you click through.

Advertisement

For those who enjoy a fast-paced restaurant atmosphere and working with people, this position at Potbelly could be a rewarding experience.

✓ Friendly work culture ✓ Opportunities for advancement ✓ Engaging work environment
Potbelly - Oswego DT Oswego

Shift Leader - Customer Service Associate

Updated 16 days ago

Ready to apply?

You'll be redirected to the employer's site to complete your application.

Apply on employer site

You'll be redirected to talent.com

For those who enjoy a fast-paced restaurant atmosphere and working with people, this position at Potbelly could be a rewarding experience.

About this role

Join Potbelly as a Shift Leader, where you'll focus on delivering exceptional customer service and maintaining a lively restaurant atmosphere.

What Customers Say

Employees appreciate the friendly culture but note the demanding pace and noise levels as potential challenges.

Expert Review

At Potbelly, the Shift Leader position merges leadership with a passion for customer service. Employees are encouraged to create a welcoming atmosphere, making it essential to possess strong interpersonal skills. The role demands a knack for problem-solving, which can be a rewarding challenge in a busy restaurant setting.

The company emphasizes teamwork, and staff members often report a sense of camaraderie, enhancing the workplace experience. However, potential applicants should be ready for the high noise levels typical in such environments, which can be distracting.

While the position may start at entry-level pay, Potbelly's commitment to employee growth means there are opportunities for advancement. This could be a strategic move for those looking to build a career in hospitality. To learn more, visit Potbelly's official page at https://www.talent.com/redirect?acquisition_sub_id=10101&bpid=33ddb254127c4fd79ac67d3ade6b9f68&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=621255950626593043&initiator=remote+customer+service+work+from+home&is_gl=0&l=Chicago&pc=16&pid=09e69d91be48&publisher=7c2b7e61c1&puid=3dea3deegddfgddefddb3deb3de78ddbaddgedda3dee3dea3deb3de73ded3deg3dec3ded3ee33de93ee23dea3ee33beb3bed3cec3ee33def7dd9fdd83def3de9bddb9ddg3decddde&rdr=&sdb=2&search_id=6d38993e688fbe665ab10e6e1a0e6c80&source=RubikTech&testid=sonicCPCFloorTolerance20&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.

You might also like

L
Life Care Center of Paradise Valley AZ Phoenix

Dietary Aide

Join Life Care Centers of America as a Dietary Aide, contributing to the well-being of residents in a healthcare setting.

T
TradeJobsWorkForce Ohio

Dishwasher

Responsible for maintaining a clean kitchen, washing and sorting dishes, and prepping food as needed in a busy restaurant environment.

B
Bon Appetit St Paul

Catering Attendant

Bon Appétit is hiring Catering Attendants for full-time and part-time roles in Mounds View, MN. Previous catering experience is required.

L
Life Care Center of Treasure Valley Boise

Dietary Aide

Join Life Care Center of Treasure Valley as a Dietary Aide, contributing to healthcare at a leading organization with over 200 locations in the U.S.

T
T&T Supermarket Lynnwood

Assistant Cook

The Assistant Cook supports the Head Cook in food preparation tasks, including ingredient prep and maintaining kitchen cleanliness.