Customer Service Officer

Department of Transport NSW

Join Transport Heritage NSW Ltd as a casual Customer Service Officer, supporting unique heritage rail experiences across NSW.

Last checked on June 23, 2026. We may earn a commission when you click through.

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A great opportunity for casual work in a heritage environment, perfect for history buffs. However, the casual nature may not suit those seeking stable, full-time employment.

✓ Flexible working hours ✓ Engaging with visitors ✓ Supportive team environment
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Department of Transport NSW Glenquarry

Customer Service Officer

Updated 1 month ago

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A great opportunity for casual work in a heritage environment, perfect for history buffs. However, the casual nature may not suit those seeking stable, full-time employment.

About this role

Join Transport Heritage NSW Ltd as a casual Customer Service Officer, supporting unique heritage rail experiences across NSW.

What Customers Say

Workers report a friendly team environment but highlight the challenges of job security in casual positions.

Expert Review

For those seeking a role that combines customer service with a love for history, the Customer Service Officer position at Transport Heritage NSW Ltd could be a fulfilling choice. This casual role offers flexible hours, allowing you to engage with both locals and tourists exploring the NSW Rail Museum. The team is passionate about preserving railway history, n enriching workplace.

While the position is attractive for its community engagement, potential applicants should note the lack of job security typical in casual roles. This may not be suitable for those reliant on a steady income. As a casual employee, benefits may also be limited compared to permanent roles.

Overall, if you are enthusiastic about heritage and enjoy working with the public, consider applying for this position. According to the official listing, you can find more details and apply here.

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