Customer Service & Client Engagement Representative
Updated 1 month ago
| Work Mode | Remote |
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If you’re looking for a customer service position with future remote options, this could be a fitting opportunity, especially for those in Brits.
About this role
Join Sentinel Staffing Services as a Customer Service & Client Engagement Representative, initially office-based with potential for remote work after training.
What Customers Say
Current employees appreciate the supportive work environment and training opportunities, though some mention the initial office requirement as a drawback.
Expert Review
The role at Sentinel Staffing Services involves maintaining effective communication with clients primarily through outbound calls. It starts with in-office training, allowing new hires to immerse themselves in the company's culture and processes. This hands-on approach is beneficial for those new to the field.
As the job transitions to remote options, this position offers flexibility for employees who excel in a virtual environment. However, the call volume can be demanding, especially during busy periods, which may not be ideal for everyone.
Our analysis indicates that while the role provides substantial client interaction, candidates should be prepared for the initial in-office requirement. For those in Brits, this could be a great opportunity to build a career in customer service, balancing in-person training with the future possibility of remote work. According to the company's page, they value employee development, which could lead to further career advancements.
