Remote Public Service Customer Contact Officer

Serco

Join Serco as a Remote Public Service Customer Contact Officer, assisting individuals with disabilities in a supportive, flexible work environment.

Last checked on July 18, 2026. We may earn a commission when you click through.

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✓ Work from home flexibility ✓ Supportive company culture ✓ Focus on community service
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Serco Melbourne

Remote Public Service Customer Contact Officer

Updated 2 months ago

Work Mode Remote

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A good opportunity for empathetic individuals looking to make a difference, though it may require specific skill sets not everyone possesses.

About this role

Join Serco as a Remote Public Service Customer Contact Officer, assisting individuals with disabilities in a supportive, flexible work environment.

What Customers Say

Employees appreciate the supportive culture but note the need for specific qualifications for the role.

Expert Review

The Remote Public Service Customer Contact Officer role at Serco presents a unique opportunity for those who wish to contribute meaningfully to their community. The position's remote flexibility caters to a variety of personal circumstances, especially for those who may require a more accommodating work environment. Our team found that the company's commitment to inclusivity is a significant draw for many applicants.

While the role is appealing for its supportive atmosphere, potential candidates should be aware of the specialised nature of the work. Assisting individuals with disabilities may require specific training or experience, which could limit the applicant pool. The absence of detailed salary information means that candidates should inquire directly to gauge potential earnings.

In terms of workplace culture, Serco is noted for fostering a collaborative environment, which can be for new employees. The chance for career advancement within the company is another positive aspect, as employees can grow their skills and responsibilities over time. For more details, visit Serco's official page at [official URL].

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