Customer Service Representative

Spectrum

Join Spectrum as a Customer Service Representative, where you'll assist customers with cable and video services. Ideal for tech-savvy problem solvers.

Last checked on July 5, 2026. We may earn a commission when you click through.

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The $20/hour pay is competitive for entry-level roles, ppealing for job seekers. However, potential candidates should consider the fixed training schedule and onsite requirement.

✓ Competitive starting pay ✓ Engaging customer interactions ✓ Structured training program
Spectrum Cheektowaga

Customer Service Representative

Updated 4 days ago

Job Type Full-Time

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The $20/hour pay is competitive for entry-level roles, ppealing for job seekers. However, potential candidates should consider the fixed training schedule and onsite requirement.

About this role

Join Spectrum as a Customer Service Representative, where you'll assist customers with cable and video services. Ideal for tech-savvy problem solvers.

What Customers Say

Employees appreciate the training and team support, but some find the work environment stressful and the hours rigid.

Expert Review

Our team found that Spectrum offers a structured onboarding process, making it easier for new employees to acclimate. The $20/hour pay is attractive compared to similar entry-level positions in the area. However, the requirement to work onsite can be a drawback for candidates preferring remote options.

While the role promises engaging customer interactions, the fast-paced nature may be overwhelming for some. The training schedule, fixed from Sunday to Thursday, may not fit well with everyone's lifestyle.

In essence, while this position at Spectrum provides a solid entry point into customer service, it may not be the best fit for those who need flexibility or are looking for rapid advancement. Consider your work style and preferences before applying.

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