Customer Service Associate West Central
Updated 2 months ago
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If you thrive in a bustling environment and enjoy helping customers directly, this position at Hertz could be a good fit.
About this role
Join Hertz as a Customer Service Associate, assisting customers at the counter with their rental needs and providing consultations on options like insurance.
What Customers Say
Workers often highlight the engaging customer interactions and opportunities for advancement, though some note the high-pressure nature of the role.
Expert Review
The Customer Service Associate role at Hertz offers engage with customers directly at the rental counter. Employees are responsible for processing rentals and advising customers on their options, including insurance. This hands-on approach can be rewarding for those who enjoy personal interaction.
While the position comes with the satisfaction of helping customers, it can also be demanding. Expect busy shifts, especially during peak travel seasons, which may lead to a high-pressure environment. Employees should be ready to stand for extended periods and manage multiple customer needs simultaneously.
Hertz provides training for new hires, making it easier for individuals to adapt to the role. Career advancement opportunities are available, which can attract those looking to grow within the company. According to Hertz's page, this role can lead to various positions within the organization, allowing for professional development.
Overall, if you're enthusiastic about customer service and thrive in an interactive setting, the Customer Service Associate position at Hertz could be a strong fit. For more details, visit Hertz's official careers page.
