Customer Service Specialist II
Updated 3 months ago
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If you thrive in dynamic environments and enjoy problem-solving, this position offers a promising opportunity.
About this role
Join Kestra Financial's Concierge team as a Customer Service Specialist II, where you'll resolve service requests and build strong client relationships.
What Customers Say
Employees appreciate the team environment and growth opportunities, but some find the pace demanding.
Expert Review
Customer Service Specialist II at Kestra Financial focuses on building partnerships through effective client service. This role is essential for maintaining high customer satisfaction levels. With a commitment to human-centered interactions, employees are tasked with resolving a variety of service requests, which ensures no two days are the same.
Working in the Concierge team means engaging in a dynamic environment where your judgment plays a crucial role in driving solutions. While this position offers significant opportunities for personal growth, it may not suit those who prefer routine tasks or a more predictable workday.
Kestra Financial's emphasis on client relationships in the financial services sector. Employees report a supportive team culture but should be ready to navigate high-pressure scenarios. For more details, visit their official page at https://www.talent.com/redirect?acquisition_sub_id=10101&bpid=8cc6b4d3baa65da74b8ce6d28ad82d35&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=621893914543463428&initiator=remote+customer+service+work+from+home&is_gl=0&l=Phoenix&pc=13&pid=07bcafd66f6f&publisher=7c2b7e61c1&puid=3dea3deegddfgdd8fdd73ded3de7bddfaddceddb3dec3ded3dec3dea3ded3dec3dee3de83ee33de93ee23dea3ee33beb3bed3cec3ee33def7dd9fdd83def3defbdda9ddd3deacddg&rdr=&sdb=7&search_id=282e7218c8c4c8798ed0870eecd43ab8&source=RubikTech&testid=sonicCPCFloorTolerance20&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.
