Customer Service Engineer
Updated 2 months ago
| Work Mode | Remote |
|---|
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The travel requirement makes this role appealing for those who thrive on mobility and direct customer engagement. However, the significant overnight travel may deter candidates preferring stability and a traditional work-from-home setup.
About this role
This role requires overnight travel for on-site customer service (60-70% travel), with the remainder of work done remotely or in the office.
What Customers Say
Feedback from employees highlights the rewarding challenges of the role, balanced by the demands of travel.
Expert Review
This role at Imris is designed for those who appreciate a blend of fieldwork and remote tasks. The 60-70% travel requirement ensures that no two days are alike, providing opportunities to engage directly with clients. For those seeking a more stable work-life balance, this may pose a challenge.
With a preference for candidates with 3+ years of field service experience, applicants should be prepared to showcase their customer service skills effectively. The necessity for strong communication abilities highlights the importance of interpersonal skills in this role.
While the hybrid model offers flexibility, the lack of salary specifics may raise concerns for prospective applicants. It's advisable to inquire about compensation during the interview process to avoid disappointment. According to Imris's page, the focus on advanced imaging solutions means team members are at the forefront of technological advancements in healthcare, which can be a significant draw for tech-savvy candidates.
