Receptionist/Night Audit

Level-Up

Join Level-Up as a Receptionist/Night Audit, handling guest check-ins and check-outs while assisting with front desk operations using the OnQ system.

Last checked on June 25, 2026. We may earn a commission when you click through.

If you're looking to start a career in the hospitality industry, this role offers valuable experience in guest relations and front desk operations.

✓ Opportunity to work in a dynamic environment ✓ Gaining experience with industry-standard software (OnQ) ✓ Potential for growth within the hospitality sector

Level-Up Western Cape

Receptionist/Night Audit

Updated 15 days ago

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If you're looking to start a career in the hospitality industry, this role offers valuable experience in guest relations and front desk operations.

About this role

Join Level-Up as a Receptionist/Night Audit, handling guest check-ins and check-outs while assisting with front desk operations using the OnQ system.

About the Company

Level-Up is a hospitality company focused on delivering exceptional guest experiences through dedicated service and management.

Key Highlights

✓ Manage guest check-in and check-out processes
✓ Utilise OnQ system for front desk operations
✓ Respond to guest enquiries and assist with needs
✓ Maintain accurate records for in-house and checked-out guests

Honest Take

This position requires strong organisational skills and customer service abilities, making it suitable for those passionate about hospitality.

Pros

✓ Opportunity to work in a dynamic environment
✓ Gaining experience with industry-standard software (OnQ)
✓ Potential for growth within the hospitality sector

Cons

✗ Requires night shifts which may not suit everyone
✗ Can be demanding during peak check-in/out times
✗ Limited salary information available

Best For

This position is suited for proactive individuals with strong communication skills and a positive attitude.

Watch Out

Be prepared for the fast-paced nature of hotel operations, especially during busy periods.

What Customers Say

Employees highlight the supportive work environment but note the challenges of night shifts and busy periods.

Expert Review

Taking on the role of a Receptionist/Night Audit at Level-Up means embracing a pivotal position in the hospitality industry. You will greet guests, manage their check-ins and check-outs, and respond effectively to their needs. This is particularly important during busy times when first impressions count the most.

Working with the OnQ system, you’ll gain hands-on experience with a widely used hotel management software, which is a valuable asset for future career opportunities. While the role can be demanding, especially during high traffic periods, it also provides a chance to develop customer service skills that are in high demand.

Night shifts are a staple of this role, which may not appeal to everyone. It's important to consider your personal schedule and energy levels when applying. If you thrive in a dynamic, fast-paced environment and are keen to learn, this position could be a great fit. For more information, check out Level-Up's official job listing here.