Tamayyaz Reservation Agent
Updated 1 day ago
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The position offers a good opportunity for those looking to break into the hospitality sector, especially for Saudis. However, the reliance on upselling may not suit everyone.
About this role
Join Accor as a Reservation Agent to manage bookings efficiently using Opera and Accor systems, while upselling and enhancing guest experiences.
What Customers Say
Workers appreciate the training and development opportunities but mention the pressure to meet upselling targets.
Expert Review
This role at Accor demands efficiency in handling reservations and a knack for customer service. With tools like Opera at your disposal, familiarity with such systems is advantageous. Strong communication skills are essential, as you'll be the first point of contact for guests.
The upselling aspect is significant; agents are expected to promote higher room categories and hotel packages. This can be rewarding but may increase pressure on employees. Candidates should be ready to embrace this challenge.
Riyadh's hospitality scene is competitive, and working with a reputable brand like Accor can open doors to future opportunities. The company offers various training programs that can enhance your skills and career trajectory. For those passionate about hospitality, this role can be a stepping stone to greater positions within the industry.
