Client Service Consultant
Updated 2 months ago
| Job Type | Full-Time |
|---|
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This position offers a solid career opportunity for client service professionals, but the role's success relies heavily on meeting sales targets, which may not suit everyone.
About this role
Join Santam as a Client Service Consultant, providing quotes and policy advice in a dynamic call centre environment.
What Customers Say
Employees report a supportive work culture but highlight the stress of meeting sales goals as a significant aspect of the role.
Expert Review
At Santam, the Client Service Consultant role is pivotal for driving customer satisfaction. This position combines administrative tasks with client interaction, making it essential for candidates to possess strong communication skills and the ability to work under pressure.
The role requires adherence to underwriting criteria and a solid understanding of personal lines insurance. Candidates must have at least 2 years of experience in a similar environment and hold an RE qualification to ensure compliance with industry standards.
While the job offers stability and a chance to work within a reputable company, the pressure to meet sales targets can be challenging. Those who thrive under pressure will likely excel in this position, while others may find it stressful.
For anyone looking to enter the insurance sector, this role presents a valuable opportunity to gain practical experience and develop a professional network. According to Santam's job listing, the focus on customer service and policy management is central to this position, crucial role within their operations team.
