Shift Leader - Customer Service Associate

Potbelly - Bolingbrook

Join Potbelly as a Shift Leader to provide excellent customer service while managing a busy restaurant environment.

Last checked on July 24, 2026. We may earn a commission when you click through.

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If you love engaging with customers and managing team dynamics, this position could be a perfect fit.

✓ Opportunity to lead and manage a team. ✓ Engaging and social work environment. ✓ Training in customer service excellence.
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Potbelly - Bolingbrook Bolingbrook

Shift Leader - Customer Service Associate

Updated 1 month ago

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If you love engaging with customers and managing team dynamics, this position could be a perfect fit.

About this role

Join Potbelly as a Shift Leader to provide excellent customer service while managing a busy restaurant environment.

What Customers Say

Employees appreciate the engaging atmosphere but note the challenges of a noisy and fast-paced environment.

Expert Review

The Shift Leader position at Potbelly requires a strong focus on customer service and the ability to manage a team in a lively setting. Candidates should be comfortable with the increased noise from both music and customer traffic, which is typical in food service environments.

This role is particularly appealing for those who enjoy problem-solving and thrive on interaction with customers. The company emphasizes a positive experience, making it essential for employees to be friendly and approachable. It's also a great entry point for those looking to advance in the hospitality industry.

While the lack of a specified salary range can be a concern for potential applicants, the opportunity to gain leadership experience in a busy restaurant can be . Interested candidates should visit the official job listing on Talent.com for more details.

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