Customer Service Officer

NT Government - Department of Trade, Business and Asian Relations

Join the NT Government's Department of Trade, Business and Asian Relations as a Customer Service Officer, providing essential services to internal and external agencies.

Last checked on June 21, 2026. We may earn a commission when you click through.

The position offers a stable environment for those interested in public service. However, it might not appeal to individuals looking for a dynamic work atmosphere or higher salaries.

✓ Stable employment with the NT Government ✓ Opportunity to work in a supportive team environment ✓ Engagement with various stakeholders

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NT Government - Department of Trade, Business and Asian Relations Northern Territory

Customer Service Officer

Updated 1 month ago

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The position offers a stable environment for those interested in public service. However, it might not appeal to individuals looking for a dynamic work atmosphere or higher salaries.

About this role

Join the NT Government's Department of Trade, Business and Asian Relations as a Customer Service Officer, providing essential services to internal and external agencies.

About the Company

The NT Government's Department of Trade, Business and Asian Relations focuses on fostering business relationships and supporting trade initiatives in the Northern Territory.

Key Highlights

✓ Serve as the primary contact centre for the Department
✓ Process licenses for various agencies
✓ Engage with a diverse range of stakeholders
✓ Based in Darwin, Northern Territory

Honest Take

This role is ideal for those seeking stability in public service but may lack the excitement of private sector opportunities.

Pros

✓ Stable employment with the NT Government
✓ Opportunity to work in a supportive team environment
✓ Engagement with various stakeholders

Cons

✗ Limited salary transparency
✗ Potentially repetitive tasks
✗ Not suitable for those seeking fast-paced work

Best For

This position is ideal for entry-level professionals or those transitioning into public service.

Watch Out

Candidates should be prepared for routine tasks and limited opportunities for rapid advancement.

What Customers Say

Feedback from current employees highlights a supportive team atmosphere but points to repetitive tasks and limited salary growth.

Expert Review

a career in public service, the Customer Service Officer role with the NT Government is an appealing option. This position primarily involves processing licenses and serving as the main contact point for various agencies. It offers a steady work environment typical of government roles.

While the stability is the lack of salary details may deter some applicants. Our team noted that such positions can often come with limited pay progression compared to the private sector. The daily tasks may also become repetitive, which could be a downside for individuals seeking a more dynamic work experience.

Overall, this opportunity is best for those who value job security over rapid career advancement. If you thrive in a structured environment and enjoy helping others, this role could be a good fit. For more information, you can visit the official listing here.