Remote Contact Center Specialist

Eightelevengroup

Eightelevengroup is hiring a Remote Contact Center Specialist for a 6-month contract to manage DBL and PFL inquiries, providing customer support and documentation.

Last checked on August 21, 2026. We may earn a commission when you click through.

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✓ Flexible remote work environment ✓ Inclusion of dental insurance ✓ Focus on customer service improvement
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Eightelevengroup Birmingham

Remote Contact Center Specialist

Updated 25 days ago

Work Mode Remote
Salary $27.6k–$30.3k/yr
Job Type Full-Time

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This role is a entry-level candidates or those seeking remote work in customer service, but seasoned professionals might find the compensation inadequate for their experience level.

About this role

Eightelevengroup is hiring a Remote Contact Center Specialist for a 6-month contract to manage DBL and PFL inquiries, providing customer support and documentation.

Expert Review

remote work landscape, Eightelevengroup's Contact Center Specialist role offers essential customer support experience, particularly in handling DBL and PFL inquiries. The $27,552 to $30,307 annual salary is competitive for entry-level positions but may not appeal to more seasoned professionals. The role's remote nature fosters flexibility but requires candidates to be self-motivated, which can be a challenge.

The inclusion of dental insurance is a plus, but prospective candidates should be mindful of the contract's short duration. This position is individuals seeking to break into the customer service industry, especially in the insurance field. According to the job posting, candidates should be prepared for a potentially high call volume which can add pressure during busy periods.

Feedback from current employees highlights a supportive team environment, yet some express concerns about the workload and the lack of long-term stability. For those interested, more details can be found on the official Eightelevengroup job listing.

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