Customer Service Specialist

CRST, INC.

Join CRST as a Customer Service Specialist, managing customer inquiries and complaints for their Home Solutions - Installs division, focused on skilled labor and installations.

Last checked on July 5, 2026. We may earn a commission when you click through.

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The position offers solid benefits and a chance to work in a growing sector. However, the onsite requirement may limit flexibility for some applicants.

✓ Comprehensive benefits package ✓ Opportunity for skill development ✓ Engaging work environment
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CRST, INC. Williamsville

Customer Service Specialist

Updated 1 month ago

Job Type Full-Time

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The position offers solid benefits and a chance to work in a growing sector. However, the onsite requirement may limit flexibility for some applicants.

About this role

Join CRST as a Customer Service Specialist, managing customer inquiries and complaints for their Home Solutions - Installs division, focused on skilled labor and installations.

What Customers Say

Employees appreciate the supportive work culture and comprehensive benefits but note the challenges of a demanding workload.

Expert Review

This role at CRST involves direct engagement with customers, making it essential for candidates to have strong communication skills. The company emphasizes a commitment to delivering quality service, which can translate into a rewarding experience for employees. Notably, the salary is competitive at $16.20 per hour, which is reasonable for entry-level positions in the area.

However, the requirement for onsite work might deter candidates looking for remote opportunities, as flexibility in work arrangements is increasingly valued job market. while the benefits package is including medical and dental coverage, the workload can be demanding, particularly during busy installation periods.

Overall, CRST offers a supportive environment for those passionate about customer service. Those who thrive in structured, fast-paced settings may find this role rewarding, while those seeking more flexibility might want to look elsewhere. For more details about the company, potential applicants can visit their official job listing at CRST's page.

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