Customer Service Lead
Updated 3 months ago
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Customer Service Lead
Home Centre India
Own structured capture of customer feedback from calls, complaints, escalations, NPS verbatims, and service interactions for Furniture and Household categories. Define CX SOPs, service standards, and resolution frameworks. The role is responsible for owning and transforming end to end customer exper
Last checked on June 24, 2026. We may earn a commission when you click through.
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