Call Center Representative

UnitedHealth Group

Join Optum as a Call Center Representative in San Juan, PR, where you'll improve health outcomes for communities through compassionate service.

Last checked on July 22, 2026. We may earn a commission when you click through.

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✓ Impactful role in community health ✓ Supportive work culture ✓ Hybrid flexibility
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UnitedHealth Group Puerto Rico

Call Center Representative

Updated 3 months ago

Job Type Tiempo Completo

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Optum offers a unique opportunity for entry-level candidates in healthcare, but the hybrid model may not suit those seeking full remote work. It's best for individuals who thrive in a supportive team environment.

About this role

Join Optum as a Call Center Representative in San Juan, PR, where you'll improve health outcomes for communities through compassionate service.

What Customers Say

Employees appreciate the supportive culture and the meaningful work, but some feel the entry-level position limits career progression.

Expert Review

The role at Optum presents a compelling opportunity to engage with communities directly. Employees report a positive work culture, emphasizing diversity and inclusion, which can enhance job satisfaction. The hybrid model allows some flexibility, but it’s the position is not fully remote.

In terms of growth, this entry-level role may not provide extensive advancement opportunities, for ambitious candidates. The job focuses on customer service within the healthcare sector, requiring proficiency in both English and Spanish, making bilingual skills a significant asset.

Overall, the position is well-suited for those looking to start their career in healthcare while contributing to meaningful community health efforts. Interested candidates can find more information on the official Optum job listing here-San-Juan,-PR/-in-San-Juan,PR?jid=572f781f60533fe1&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic).

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