Remote Customer Service Broker Experience Associate

Tickpick

Join Tickpick as a Remote Customer Service Associate to help save customers on service fees. Requires 1+ years in customer service and availability for varied hours.

Last checked on June 13, 2026. We may earn a commission when you click through.

If you're passionate about customer service and comfortable with a non-traditional schedule, this role could be a great fit.

✓ Flexible remote working environment ✓ Opportunity to help customers save money ✓ Full-time hours provide stability

Tickpick Baltimore

Remote Customer Service Broker Experience Associate

Updated 28 days ago

Work Mode	Remote
Job Type	Full Time

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If you're passionate about customer service and comfortable with a non-traditional schedule, this role could be a great fit.

About this role

Join Tickpick as a Remote Customer Service Associate to help save customers on service fees. Requires 1+ years in customer service and availability for varied hours.

About the Company

Tickpick is a ticket marketplace focused on reducing service fees for customers, having saved over $180 million since its inception.

Key Highlights

✓ Fully remote work opportunity
✓ Full-time position with 40 hours per week
✓ Requires weekend and evening availability
✓ 1+ year of customer service or sales experience preferred
✓ Join a company that values cost savings for customers

Honest Take

This position is ideal for those seeking flexible remote work, but the requirement for evening and weekend hours may not suit everyone.

Pros

✓ Flexible remote working environment
✓ Opportunity to help customers save money
✓ Full-time hours provide stability

Cons

✗ Requires availability on weekends and holidays
✗ Experience requirement may limit applicants
✗ High-pressure customer service environment

Best For

This job is for those who enjoy helping others and can adapt to a non-traditional work schedule.

Watch Out

Be prepared for a demanding schedule that might include late nights and weekends, which can be challenging for work-life balance.

What Customers Say

Employees appreciate the company's mission and remote flexibility, but some find the schedule and pressure challenging.

Expert Review

Working full-time, you'll be part of a team dedicated to customer satisfaction but expect to work weekends and evenings, making it less ideal for those with strict schedules. The role is fully remote, allowing flexibility but also expecting high performance in a fast-paced environment. It's crucial to evaluate if you can handle the high demands of customer service in this context.

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