Customer Service Consultant
Updated 1 month ago
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Overall, this position offers a solid opportunity for those looking to develop their customer service skills in a reputable company.
About this role
Join Saint-Gobain as a Customer Service Consultant, where you'll assist customers via various channels and process orders efficiently.
What Customers Say
Employees appreciate the supportive team environment but mention the high-pressure nature of the job during peak times.
Expert Review
At Saint-Gobain, the role of Customer Service Consultant is pivotal for maintaining customer satisfaction. Candidates should be ready to greet and assist clients through walk-ins, calls, and emails, ensuring a experience. The position prioritizes first-contact excellence, which is essential for minimizing errors and misunderstandings.
Processing sales orders accurately in the ERP system is a key responsibility. Those considering this role should be detail-oriented, as precision is crucial for fulfilling customer requirements. The company's emphasis on teamwork means collaborating with colleagues to streamline processes and enhance service delivery.
While the role offers significant opportunities for personal growth within a respected brand, it requires in-person engagement, which may not appeal to everyone. Ideal for individuals with strong interpersonal skills, this position can be high-pressure, especially during peak times. For more information, visit the company's official page at https://za.talent.com/redirect?acquisition_sub_id=10101&bpid=4f4e3e3f4a63cff568c64a857e93be15&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=621257437305575180&initiator=&is_gl=0&l=Kimberley&oapply=org_v2026-06&pc=19&pid=ab2a118500ae&publisher=7c2b7e61c1&puid=3dea3deegddfgddefddb3de93deccdddfdd93ded3deg3deb3deb3de93deb3def3de83deg3ee33de93ee23deg3deg3deg3deg3deg3degfddg3deg3degbddg9ddg3degdddg9ddg8ddf8ed3ebd6ecdffbde8ed39ddf&rdr=&sdb=3&search_id=d08ed249ed64950354cd8226693f1192&source=RubikTech&testid=sonic&utm_campaign=marketing&utm_medium=api&utm_product=7c2b7e61c1.
