Scheduling Customer Service Representative

UNC Health Care

Join UNC Health Care as a Scheduling Customer Service Representative, focusing on exceptional customer service and organizational skills.

Last checked on June 14, 2026. We may earn a commission when you click through.

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✓ Focus on customer service ✓ Full-time employment status ✓ Opportunities for skill development
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UNC Health Care Smithfield

Scheduling Customer Service Representative

Updated 2 months ago

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If you enjoy direct customer interaction and thrive in a structured environment, this position could be a great fit.

About this role

Join UNC Health Care as a Scheduling Customer Service Representative, focusing on exceptional customer service and organizational skills.

What Customers Say

Employees appreciate the focus on teamwork and customer interaction but express concerns over the lack of remote work options.

Expert Review

The Scheduling Customer Service Representative role at UNC Health Care is tailored for individuals who excel in customer interaction. Exceptional communication skills are a must, as you'll be speaking to both customers and colleagues. The job is based in Smithfield, ensuring you are engaged with the local community.

One of the key aspects of this position is the emphasis on organizational skills. The company seeks someone who can juggle multiple tasks efficiently. Unlike many remote roles, this position requires a physical presence, which may not appeal to everyone.

Our editorial team noted that while the job offers full-time hours, it lacks overtime pay, which could impact earnings for those expecting additional compensation for extra hours. If you're focused on a structured schedule and thrive in customer service, this could be a rewarding role.

However, potential applicants should consider the limitations on flexibility and remote work, as this may not suit everyone. For those committed to building a career in healthcare customer service, this position offers valuable experience and skill development opportunities.

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