Store Supervisor - Customer Service Associate

Potbelly - Schaumburg DT

Join Potbelly as a Store Supervisor and lead a team dedicated to exceptional customer service in a fast-paced restaurant environment.

Last checked on June 30, 2026. We may earn a commission when you click through.

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The position offers a great opportunity for those interested in developing leadership skills in a fast-paced restaurant. However, the demands of the role may not suit everyone, especially those seeking a more relaxed work environment.

✓ Opportunity for leadership development ✓ Dynamic work environment ✓ Engaging with a diverse customer base
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Potbelly - Schaumburg DT Schaumburg

Store Supervisor - Customer Service Associate

Updated 2 months ago

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The position offers a great opportunity for those interested in developing leadership skills in a fast-paced restaurant. However, the demands of the role may not suit everyone, especially those seeking a more relaxed work environment.

About this role

Join Potbelly as a Store Supervisor and lead a team dedicated to exceptional customer service in a fast-paced restaurant environment.

What Customers Say

Employees appreciate the team culture and opportunities for growth, but some mention the demands of a fast-paced environment.

Expert Review

This Store Supervisor position at Potbelly demands strong leadership skills and a passion for customer service. The role requires engaging with both customers and team members to ensure satisfaction and operational efficiency.

Work-life balance can be a challenge, as supervisors often face high-pressure situations, especially during busy hours. Those who excel in this role typically have experience in retail or food service and are comfortable managing a team.

The potential for career advancement is as Potbelly values internal promotions. Supervisors often transition to higher management roles, making this a viable long-term career path. Interested candidates should prepare for a role that may involve weekend and holiday shifts.

Overall, if you're enthusiastic about leading a team in a dynamic restaurant setting, this position could be a strong fit. For more details, visit Potbelly's job posting here.

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