Customer Success Manager

BrightEdge

BrightEdge seeks a Customer Success Manager to join its team in India, focusing on enterprise customers and driving onboarding efforts in a remote setup.

Last checked on June 16, 2026. We may earn a commission when you click through.

✓ Remote work flexibility. ✓ Opportunity to work with enterprise clients. ✓ Part of a global team expansion.

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BrightEdge Pune

Customer Success Manager

Updated 3 months ago

Work Mode	Remote

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A promising opportunity for customer success professionals aiming to work remotely with a growing company, though flexibility in work hours is essential.

About this role

BrightEdge seeks a Customer Success Manager to join its team in India, focusing on enterprise customers and driving onboarding efforts in a remote setup.

About the Company

BrightEdge is a leading digital marketing platform that helps businesses optimize their online presence and drive customer engagement.

Key Highlights

✓ Remote work opportunity across major Indian cities.
✓ Join a global expansion effort within a growing company.
✓ Engage directly with enterprise customers.
✓ Flexible working hours aligned with EST/PST.
✓ Play a crucial role in onboarding and customer success.

Honest Take

This role is ideal for those seeking a dynamic position in customer success but may not suit individuals preferring fixed hours due to the late shift timings.

Pros

✓ Remote work flexibility.
✓ Opportunity to work with enterprise clients.
✓ Part of a global team expansion.
✓ Dynamic and engaging role.
✓ Potential for career growth.

Cons

✗ Late shift timings may not suit everyone.
✗ Location flexibility may require time zone adjustments.
✗ Salary details not disclosed.
✗ New role with evolving responsibilities.
✗ High expectations for onboarding success.

Best For

Ideal for self-motivated individuals who can manage their time effectively while working remotely and are eager to contribute to a growing team.

Watch Out

Candidates should prepare for the late working hours and the challenge of adapting to a new role in a rapidly expanding team.

Expert Review

Joining BrightEdge as a Customer Success Manager offers a unique chance to engage with enterprise clients in a remote capacity. The role focuses on onboarding customers and ensuring their success, which is critical as the company expands its operations in India.

What sets this position apart is the flexibility of working from home across various Indian cities. However, candidates must be prepared for late shift timings that align with EST/PST hours, which may not be suitable for everyone. This role demands a proactive approach to customer engagement and requires excellent communication skills.

BrightEdge is known for its strong digital marketing solutions, but as a new position, the responsibilities may evolve as the company grows. Potential candidates should consider whether they are comfortable with a role that may require adapting to changing expectations while working independently. Overall, the opportunity to be part of a global team at BrightEdge is compelling for the right individual.

For further details, visit BrightEdge's job posting at their official link.

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