Customer Success Manager
Updated 2 months ago
| Work Mode | Remote |
|---|
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BrightEdge offers a unique opportunity for those eager to work in a growing company on the cutting edge of digital marketing. However, the late-night hours may not suit everyone.
About this role
Join BrightEdge as a Customer Success Manager, working remotely with enterprise customers during night shifts (EST/PST) to drive onboarding and success.
What Customers Say
Current employees appreciate the company's innovative culture but mention the challenges of working late-night hours.
Expert Review
This role at BrightEdge is an exciting chance for those looking to impact customer success in a remote setup. The company is experiencing a significant global expansion, making this a pivotal time to join. With evening shifts aligned to EST/PST, candidates should weigh the implications of working late hours against the benefits of remote flexibility.
Engaging with enterprise clients provides showcase skills in customer onboarding, which is critical for long-term success. The role promises growth potential as the Customer Success team is built from the ground up. This greenfield opportunity allows you to shape customer experiences directly.
However, the absence of clear salary benchmarks and the unspecified experience level might deter some candidates. The high-pressure environment typical of customer success roles can also be a challenge, especially for those not accustomed to night shifts. For more details, visit BrightEdge's official listing here.
