Technical Support Engineer

Solis

This role involves providing online telephonic support for customer technical queries and timely updates through Freshdesk or WhatsApp.

Last checked on June 14, 2026. We may earn a commission when you click through.

Advertisement
✓ Engaging work with customer interactions ✓ Opportunity to improve technical knowledge ✓ Use of modern ticketing tools
This listing may have expired or is no longer available. Information shown may be outdated.
Solis Surat

Technical Support Engineer

Updated 2 months ago

Ready to apply?

You'll be redirected to the employer's site to complete your application.

Apply on employer site

You'll be redirected to in.talent.com

While the role offers a chance to develop customer service skills, it lacks remote flexibility, which may limit appeal.

About this role

This role involves providing online telephonic support for customer technical queries and timely updates through Freshdesk or WhatsApp.

What Customers Say

Employees appreciate the customer interaction aspect but note the lack of remote work options.

Expert Review

For those seeking a role in customer support, the Technical Support Engineer position at Solis could be a promising opportunity. The job requires handling customer queries, primarily through telephonic communication, which can enhance interpersonal skills. Notably, the company emphasizes the use of tools like Freshdesk, ensuring a structured approach to customer inquiries.

While this job allows for the development of technical knowledge, it does come with constraints. The position is not remote, which might deter candidates looking for flexible work arrangements. the lack of disclosed salary ranges could make it difficult for applicants to gauge earning potential.

Overall, this role is a good fit for enthusiastic individuals who thrive in direct customer interactions and can communicate effectively in English. If you meet these criteria, you might find this role rewarding. For more details, visit the official posting on Talent.com (https://in.talent.com/redirect?acquisition_sub_id=10101&bpid=f35bb8d22290590b16f5707812f427ff&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=623246719702796357&initiator=construction+entry+level+laborer&is_gl=0&l=Surat&pc=20&pid=6916677b9481&publisher=7c2b7e61c1&puid=3dea3deegdddgddefddc3dea3de9eddfbdd73de93deg3dee3de93de73dea3ded3deb3de93ee33def3dec3dec3ee33ce73ce23bee3ee3cddf3de93de8bddf9ddf3decaddf9dd7&rdr=&sdb=0&search_id=1d5001d3ef6502f727420d178d29c8c8&source=RubikTech&testid=sonicBackFillGLNoResultsJobSense20&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).

You might also like

J
Jio Navi Mumbai
Remote

Customer Support Advisor

Jio is hiring Customer Support Advisors for a permanent work-from-home role, requiring strong English communication skills.

C
Career Comfort West Bengal

Customer Service Representative

Join Career Comfort as a Customer Service Representative in healthcare, handling inbound calls without sales targets, in a Monday to Friday workweek.

S
Statusbrew Chennai

Customer Success Executive

Join Statusbrew as a Customer Success Executive to support teams in managing social media across 20+ channels with a single dashboard.