Restaurant Supervisor - Customer Service Associate

Potbelly - 135th & Metcalf

Supervise guest service and assist in planning and management to achieve customer satisfaction and compliance with store policies at Potbelly.

Last checked on June 21, 2026. We may earn a commission when you click through.

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The position offers a solid opportunity for career growth in the hospitality sector, but it demands strong leadership skills and a proactive approach to customer service.

✓ Engaging work environment. ✓ Opportunities for career advancement. ✓ Direct interaction with customers.
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Potbelly - 135th & Metcalf Overland Park

Restaurant Supervisor - Customer Service Associate

Updated 2 months ago

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The position offers a solid opportunity for career growth in the hospitality sector, but it demands strong leadership skills and a proactive approach to customer service.

About this role

Supervise guest service and assist in planning and management to achieve customer satisfaction and compliance with store policies at Potbelly.

Expert Review

This role at Potbelly requires a proactive approach to supervising guest services while managing restaurant operations. The focus on customer satisfaction means that strong communication skills are essential. While the specifics of salary aren't disclosed, the experience gained can lead to valuable career opportunities in the hospitality sector.

Expect to engage directly with customers and handle their feedback promptly. This can be rewarding, but it also means managing complaints effectively. Given the fast-paced nature of the restaurant business, resilience and adaptability will be key attributes for success in this role.

a career in restaurant management, this position provides a chance to build leadership skills while contributing to a well-known brand. However, potential candidates should be ready for the demands of long hours and weekend shifts. More details on the role can be found on the official job listing page.

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