Sales & Service Consultant
Updated 1 month ago
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The focus on digital engagement is but those not comfortable with technology may struggle in this role. It suits individuals who thrive in dynamic, customer-focused environments.
About this role
Engage customers to transition from cash to digital channels while identifying their needs to enhance client retention.
What Customers Say
Employees appreciate the focus on customer interaction but note the challenges of adapting to new digital platforms.
Expert Review
The Sales & Service Consultant role at Lesaka Technologies requires candidates to actively engage with customers to shift their preferences from cash transactions to digital platforms. This is critical as the South African market evolves towards more digital solutions.
The emphasis on understanding customer needs means that successful candidates must possess strong communication skills and an affinity for technology. Your ability to help customers navigate new systems will directly influence retention rates, making this a pivotal role within the company.
While the position offers a chance to develop valuable skills in digital engagement, it also demands resilience, particularly when dealing with customers who may resist change. Those less comfortable with technology might find the transition challenging, highlighting the need for ongoing support from the company.
this role is perfect for individuals who are customer-centric but also eager to embrace the digital future of retail. For more details, visit Lesaka Technologies' official page.
