Customer Service Advisor
Updated 4 months ago
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Maximus offers a meaningful opportunity for customer service professionals in Jacksonville, but the in-person requirement could be a drawback for some.
About this role
Join Maximus as a Customer Service Advisor, meeting service standards and performance goals to assist migrants in need.
What Customers Say
Employees appreciate the meaningful work but mention challenges with performance expectations and the non-remote nature of the job.
Expert Review
The role of Customer Service Advisor at Maximus emphasizes the importance of supporting migrants. With a focus on customer service standards, employees are required to meet specific performance goals. This can be both rewarding and demanding.
Candidates should note that this position is not remote, which may limit flexibility for some job seekers. In-person work in Jacksonville means commuting is necessary, for those who prefer working from home.
Maximus is known for its commitment to community service, making this role appealing for individuals passionate about helping others. However, the job's performance metrics may create pressure, especially for those new to customer service environments. For more details about the position, visit Maximus's official page.
