Remote Customer Service and Retention Specialist

Kin Insurance

Join Elite Insurance Group as a Licensed Agency Customer Service Retention Specialist to help homeowners secure optimal insurance coverage across multiple carriers.

Last checked on July 9, 2026. We may earn a commission when you click through.

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The remote nature of this position offers flexibility, ppealing for many. However, the role requires a strong grasp of insurance products, which may be challenging for newcomers.

✓ Flexible remote work environment ✓ Focus on customer retention ✓ Diverse insurance carrier options
Kin Insurance Louisville

Remote Customer Service and Retention Specialist

Updated 16 days ago

Work Mode Remote

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The remote nature of this position offers flexibility, ppealing for many. However, the role requires a strong grasp of insurance products, which may be challenging for newcomers.

About this role

Join Elite Insurance Group as a Licensed Agency Customer Service Retention Specialist to help homeowners secure optimal insurance coverage across multiple carriers.

Expert Review

At Kin Insurance, the Remote Customer Service and Retention Specialist role requires a proactive approach to assist homeowners in maintaining their insurance coverage. The company emphasizes finding the best values among multiple carriers, which can be rewarding for those with a knack for problem-solving. The 100% remote work model appeals to many, offering flexibility in scheduling.

However, the role demands a strong understanding of insurance products, which may pose a challenge for new entrants to the field. Licensing is required, adding an extra hurdle for those without prior experience. While the supportive team atmosphere is a plus, remote work can sometimes feel isolating.

Our team noted that the absence of disclosed salary information may deter potential applicants. Understanding the compensation landscape could enhance transparency and attract a larger talent pool. For anyone interested in this position, be sure to check out Kin Insurance's official page for more details.

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