Installation Support Administrator - Polokwane
Updated 3 months ago
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For individuals looking to enter the tech sector with a focus on customer support, this position at Tracker is .
About this role
Tracker South Africa is seeking an Installation Support Administrator for their Polokwane office to uphold customer service standards.
What Customers Say
Feedback from employees highlights a supportive team atmosphere, though some mention the demands of a busy call centre.
Expert Review
This role at Tracker South Africa offers engage with customers directly. As an Installation Support Administrator, you'll play a key role in ensuring service standards are met, which is crucial for customer retention. The position is office-based in Polokwane, meaning it suits those who prefer in-person work.
Expect a focus on both logistics and customer care, which can be demanding but rewarding.
While there is potential for growth within the company, the lack of remote work flexibility may deter some candidates. The role involves problem-solving in real-time, which can be challenging but is also a chance to develop valuable skills. Customer service experience is a must, as you’ll be dealing with client queries and issues on a daily basis.
Overall, if you're eager to support customers and work within a reputable tech environment, this could be a great fit. However, those looking for remote options might want to consider other opportunities. For more details, visit Tracker's official page.
