Assistant Leader - Old Khaki

Cape Union Mart

Assist in managing store operations, driving turnover, minimising shrinkage, and delivering exceptional customer service.

Last checked on July 5, 2026. We may earn a commission when you click through.

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✓ Opportunity for career advancement ✓ Focus on customer experience ✓ Supportive training and coaching
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Cape Union Mart South Africa

Assistant Leader - Old Khaki

Updated 2 months ago

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If you're passionate about retail and customer service, this position offers a solid opportunity to grow.

About this role

Assist in managing store operations, driving turnover, minimising shrinkage, and delivering exceptional customer service.

What Customers Say

Employees appreciate the focus on training and team culture, but note the pressures of sales targets.

Expert Review

Stepping into the role of Assistant Leader at Old Khaki in Somerset West means taking charge of all store operations. The position focuses on maximising turnover while keeping shrinkage at bay. Monitoring stock-related risks is essential, as it directly impacts profitability.

Customer service is a cornerstone of this role. Implementing effective customer experience strategies will be key to attracting and retaining clients. Those who excel in this environment will likely find satisfaction in seeing their efforts translate into sales and customer loyalty.

Leadership experience is crucial in this role, as you'll be responsible for talent selection, training, and coaching your team. Cape Union Mart values nurturing talent, so expect to engage in various initiatives aimed at employee retention and recognition. This can help foster a positive workplace culture.

While the role offers great opportunities for growth and development, it does come with its challenges. The high-pressure sales environment may not suit everyone, particularly those who prefer a more relaxed pace. Long hours can also be a consideration, especially during peak retail seasons.

For more information, refer to the official job listing at Cape Union Mart's page.

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