Customer Service Advisor
Updated 3 months ago
| Job Type | Full-Time |
|---|
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The Customer Service Advisor position at Generac offers contribute to the clean energy sector while engaging directly with customers.
About this role
Join Generac’s Dealer Talent Network as a Customer Service Advisor, where you'll assist in scheduling jobs and communicating with customers about home generator installations.
What Customers Say
Workers appreciate the company's mission and engaging work environment but mention challenges in handling customer inquiries.
Expert Review
This role places you at the heart of Generac, a key player in the clean energy movement. As a Customer Service Advisor, you'll schedule jobs but also play a crucial role in customer satisfaction. Generac aims to enhance energy management, making this position pivotal to their mission.
The responsibilities include communicating with customers regarding their home generator installations, which can be quite rewarding. However, that the job may involve dealing with frustrated customers, requiring strong interpersonal skills.
while the company provides an opportunity to work with innovative clean energy technologies, the technical training offered might be limited. This could be a drawback for those looking for a more technical role in the energy sector.
According to Generac’s official site, this position is full-time and located in Miami, emphasizing the company's commitment to a sustainable future. If you thrive in fast-paced environments and enjoy customer service, this could be a great fit for you.
