Technical Support Engineer

Solis

The Technical Support Engineer will provide telephonic support for customer technical queries and update complaints via ticketing tools as advised by management.

Last checked on June 16, 2026. We may earn a commission when you click through.

✓ Opportunity to work with a reputable company. ✓ Enhance your technical and communication skills. ✓ Stable work environment with structured processes.

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Solis Delhi

Technical Support Engineer

Updated 2 months ago

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This position is suitable for enthusiastic communicators looking to grow in customer service.

About this role

The Technical Support Engineer will provide telephonic support for customer technical queries and update complaints via ticketing tools as advised by management.

About the Company

Solis is a customer service-focused company that emphasizes quality support and timely responses to client needs.

Key Highlights

✓ Provide online telephonic support for technical queries.
✓ Timely updates on customer complaints via ticketing tools.
✓ Professional English communication skills required.

Honest Take

This role is thrive in a fast-paced environment and enjoy helping customers solve technical issues.

Pros

✓ Opportunity to work with a reputable company.
✓ Enhance your technical and communication skills.
✓ Stable work environment with structured processes.

Cons

✗ Limited salary information available.
✗ Not a remote position, requiring on-site presence.
✗ May involve handling difficult customer complaints.

Best For

Ideal for graduates or those early in their careers seeking a foot in the tech support door.

Watch Out

Be prepared for high-pressure situations with demanding customers.

Expert Review

In today's customer service landscape, a role like the Technical Support Engineer at Solis offers a unique opportunity for growth. This position requires strong English communication skills, essential for effectively addressing customer technical queries. Timeliness in resolving complaints is crucial, particularly as the role s tools like Freshdesk and WhatsApp.

Our editorial team noted that while the job description doesn't specify salary ranges, this could raise concerns for potential applicants looking for transparency. the on-site requirement may not appeal to all candidates, especially those preferring remote work.

Still, the chance to develop technical expertise within a structured environment makes this role appealing for early-career professionals. Candidates should be ready to handle challenging customer interactions, which could be a double-edged sword for some. Overall, the Technical Support Engineer position at Solis stands as a solid entry point into the tech field, provided you're ready for the demands it entails.

For more details, visit Solis's listing on Talent.com.