Customer Service Associate
Updated 2 months ago
| Job Type | Full-Time |
|---|
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The Customer Service Associate position offers solid opportunities for those passionate about helping others. However, it may not suit candidates seeking remote work or flexible hours.
About this role
Piper Companies is hiring a Customer Service Associate to provide exceptional support across various channels in Durham, NC.
What Customers Say
Employees generally appreciate the supportive team environment but note the challenges of a high-volume customer service role.
Expert Review
This Customer Service Associate role at Piper Companies offers a unique opportunity for those looking to engage directly with customers. Being onsite in Durham, NC, means you'll be part of a collaborative team. The job includes managing inquiries through various channels, which can be both fulfilling and challenging.
While the position offers a chance to enhance communication skills, it also requires a solid ability to handle multiple interactions at once. This dynamic environment may be overwhelming for those who prefer a slower-paced work style.
as the company focuses on delivering quality service, employees must be prepared to address customer concerns promptly. This role is not for those seeking remote work since it requires being physically present in the office. According to Piper's job posting (https://careers.pipercompanies.com/details/167836?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic), the company values a customer-first mindset, making it essential for candidates to align with this ethos.
this position can be a rewarding path for aspiring customer service professionals but may not cater to those desiring flexibility or remote work options.
