Customer Service Associate
Updated 1 month ago
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A great opportunity for freshers looking to gain experience in customer service, though the rotating shifts may not suit everyone.
About this role
Join Airtel Retention as a Customer Service Associate. This role is open to freshers and requires minimum 6 months experience in any field with good English skills.
What Customers Say
Employees have noted the supportive work environment but mentioned that the rotating shifts can be a challenge to manage.
Expert Review
This Customer Service Associate role at Airtel Retention is an excellent entry-level position for freshers. The job demands average to good English communication skills, making it are confident in their language abilities. With a structure that includes a rigorous interview process featuring an HR round and MCAT test, candidates can gauge the seriousness of the recruitment. The role operates on a rotational shift basis, which is common in customer service jobs, but can be challenging for those who prefer a stable schedule.
According to the listing on KK Consultancy's page, this position is about customer service; it provides an opportunity to work with a well-established telecom company, which can be a significant boost for your CV. While the job offers growth potential, the lack of clear salary details might be a drawback for some applicants. It's essential for candidates to weigh the benefits of gaining experience against the demands of shift work.
this role is well-suited for freshers aiming to kickstart their careers in customer service. However, be prepared for the possibility of fluctuating schedules that can impact personal time. If you're ready to embrace the challenge, this position could be a stepping stone in your professional journey.
