Customer Service Representative
Updated 2 months ago
| Job Type | Full-Time |
|---|
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The $20/hr pay is decent for an entry-level role, but the fixed schedule may not suit everyone. It's best for those seeking stability in a customer service career.
About this role
Spectrum is hiring a Customer Service Representative for its call center in Buffalo. This full-time role offers $20/hr and requires a passion for customer service.
What Customers Say
Employees report a supportive training environment but highlight the stress of handling customer complaints.
Expert Review
The Customer Service Representative role at Spectrum in Buffalo offers a solid entry point into the telecommunications industry. With $20/hr, this job is competitive for entry-level positions. The training schedule, which spans 11 weeks from Tuesday to Saturday, is designed to equip employees with essential skills.
On-site work at the call center may deter some potential applicants who prefer remote opportunities. However, in-person training can foster a collaborative environment that is beneficial for new hires. Those interested should be ready for a customer-facing role where patience and problem-solving skills are crucial.
While Spectrum provides a structured training program, the nature of customer service can be demanding. Employees often face challenging interactions, requiring resilience and strong communication skills. Overall, this role suits individuals eager to launch their careers in customer service within a well-established company like Spectrum.
